Lab Activity 1 - Development of online priority setting workshop

The Covid-19 pandemic has brought numerous challenges to many people and organisations.  A number of JLA PSPs want to continue with their priority setting activity whilst under new financial constraints and maintaining social distancing.  The JLA needs to find effective ways to support our communities and develop new approaches to help PSPs deliver their activities online rather than face-to-face.  For example, the JLA is developing an online version of the PSP final priority setting workshop.  We want to ensure that we can continue to provide a rigorous process that brings together patients, carers and clinicians, albeit virtually.  We still need to allow for meaningful and collaborative discussion that continues to uphold JLA principles and provide a space for consensus building to agree the Top 10 priorities.  We used the JLA Lab to test different approaches and methods prior to the first live online PSP priority setting workshop in late July 2020 and more workshops will follow.  We asked participants for their feedback and we will be evaluating and reporting on the new processes and learning.

Questions and answers:

Using an online method for a workshop may exclude some participants.  How can the JLA ensure a wide range of participants are included?

We are developing a method of working online that will help make sure that JLA principles are upheld.  This will include ensuring the process is fair and transparent and that there is equal input from patients, carers and clinicians. However, we do recognise that some may not be able to participate due to lack of skills or access to appropriate technology.  This limitation will be noted.  We have offered training/practicing to those who wish to participate, hard copies of all materials have been posted in advance, and we are aiming to make it as straightforward as possible to take part.  There may be people who would have been excluded from a face-to-face workshop by the difficulties of travelling (even outside of this pandemic period), so we are aware that an online approach may actually suit some people better.

How will the JLA ensure that everyone has a say?

In this first online JLA priority setting workshop, participants worked with a smaller number of questions and in smaller groups compared with a face-to-face JLA workshop. We feel that this provided more time for everyone to have their say and to feel comfortable in doing so.  There were four neutral JLA facilitators at the online workshop to retain the characteristics of a JLA workshop model, ensuring open dialogue, participation, trust, fairness, exchange of views and teamwork.