Priority 9 from the Social care and support for older people PSP
|UNCERTAINTY: How can social care for older people be kept at a consistent high quality? (Priority 9)
|JLA question ID
|Older people and carers asked why there were very different standards of care from different companies and different carers and how this could be corrected.
No evidence identified
|Health Research Classification System category
|Generic health relevance
|Extra information provided by this project
|Original uncertainty examples
|Having had 2 different care companies providing domiciliary care there is a significant difference in the quality and standard of care provided. As an initial recipient of home care we had no benchmark, but on receiving care from a second provider we are now aware of the disparity in services delivered. Perhaps this could be more stringently regulated? I am not reporting poor care from either company, but one provided an adequate service, whilst the current provider delivers an exemplary service. ~ More consistency, care package was changed due to a contract change and this caused a long period of poor service. ~ Just keep the care package consistent and reliable. Audit the care provider.
|5 x carers
|Project unique ID
|Setting priorities for social care research in Wales
|Total number of uncertainties identified by this project.
|35 (To see a full list of all uncertainties identified, please see the detailed spreadsheet held on the JLA website)
|Date of priority setting workshop
|16 & 17 September 2020