Outpatient Service Delivery
The Outpatient Service Delivery (OSD) PSP was established in 2022 to identify the unanswered questions about how best to deliver outpatient care from patient, carer and clinical perspectives and then prioritise those that patients, carers, service managers and clinicians agree are the most important for research to address. The PSP will focus on adults and children in England attending outpatients in primary and secondary care, from initial GP referral through to follow up appointments.
Update from the PSP - February 2023
Our Outpatient Service Delivery PSP has been collecting survey responses since November 2022. We have received answers from different regions of England. We have a wide range of participants from patients, carers, healthcare professionals, clerical, and managerial staff. Our Steering Group monitors the responses on a regular basis and updates the data summary every two weeks. Our Steering Group members are promoting the survey among their colleagues, contacts, and networks. Our PSP is also organising face-to-face visits to outpatient departments in hospitals and to primary care practices. Our first visit outside of London was in the North West of England. This visit helped us move this project forward and increase our responses. The survey will remain open till the end of March to allow us more time to organise face-to-face visits, promote the survey and increase our response rate.
You can access the survey here, or via the QR code below
Outpatient Service Delivery PSP Protocol
Outpatient Service Delivery PSP Terms of Reference