Outpatient Service Delivery

The Outpatient Service Delivery (OSD) PSP was established in 2022 to identify the unanswered questions about how best to deliver outpatient care from patient, carer and clinical perspectives and then prioritise those that patients, carers, service managers and clinicians agree are the most important for research to address. The PSP focused on adults and children in England attending outpatients in primary and secondary care, from initial GP referral through to follow up appointments.

The Outpatient Service Delivery PSP Top 10 was published in April 2024.

Key documents

Outpatient Service Delivery PSP protocol

Outpatient Service Delivery PSP Steering Group terms of reference

Outpatient Service Delivery PSP question verification form

Outpatient Service Delivery PSP engagement summary

Outpatient Service Delivery PSP final report 

Outpatient Service Deliver PSP final sheet of data