Priority 7 from the Oral and Dental Health PSP

UNCERTAINTY: How to improve communication between dental teams and patients/carers? (JLA PSP Priority 7)
Overall ranking 7
JLA question ID 0079/7
Explanatory note

Not available for this PSP


The importance of communication between dental teams and patients/carers has been widely established but very little evidence was found on improving communication skills. The evidence for embedding communication skills in dental education is of variable quality. Overall, dental students are receptive to communication skills learning and to the use of simulated patient interaction as a pedagogic tool. However, there is no evidence regarding the patient experience and impact of dental undergraduate communication skills learning and assessment. 

For full details of the evidence checked, please see the spreadsheet of data held on the JLA website.

Health Research Classification System category  Oral and gastrointestinal
Extra information provided by this PSP
Original uncertainty examples Original questions focused on helping dentists communicate better with both adults and children in terms of explaining the importance of oral hygiene, treatment options, costs, benefits/harms.
Submitted by  3 x patients, carers or members of public, 4 x health professionals
PSP information
PSP unique ID 0079
PSP name Oral and Dental Health
Total number of uncertainties identified by this PSP 38  (To see a full list of all uncertainties identified, please see the detailed spreadsheet held on the JLA website)
Date of priority setting workshop 12 December 2018