Priority 13 from the Palliative and end of life care PSP

UNCERTAINTY:  What are the best ways to facilitate communication across services and between healthcare professionals, including effective IT systems, team meetings and remote technology?   (JLA PSP Priority 13)
Overall ranking 13
JLA question ID 0026/13
Evidence

None identified
Health Research Classification System category  Generic
Extra information provided by this PSP
Original uncertainty examples There was always a problem when [patients name] went into hospital. Several times she was rushed into hospital with breathing problems, and the performance of the emergency services was exemplary. However, when the hospital was ready to discharge [patients name], getting the care plan re- established was a nightmare and considerably prolonged her stay. How could IT systems be synchronized between providers to optimize care?  ~  In the community, GPs and the wider team have meetings to discuss patients on palliative care registers - there is no clear national guidance regarding this.  Does this system produce outcomes and benefits?  What model works best?  How often should these meetings happen
Submitted by Carers x 4  ~  Bereaved carers x 1  ~  Members of the Public x 1
Outcomes to be measured Patient Satisfaction; health related quality of life; health related cost.
PSP information
PSP unique ID 0026
PSP name Palliative and end of life care
Total number of uncertainties identified by this PSP. 83  (To see a full list of all uncertainties identified, please see the detailed spreadsheet held on the JLA website)
Date of priority setting workshop 21 November 2014